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Changes Salon and Day Spa | 5121 East Trindle Road, Mechanicsburg PA 17050 | 717-697-2600 | Email us

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Frequently Asked Questions What types of services does Changes offer? We offer a full array of salon and spa services to our valued clientele. Feel free to explore all our offerings using the Salon and Day Spa menus located on the left side of the screen. What are Changes hours? Please see Hours of Operation How can I schedule an appointment? Just give us a call at 717-697-2600 during regular business hours. You can save time by scheduling your appointment online, available 24/7. How do I get to Changes? For a handy map and easy-to follow directions, click here Do you offer a guarantee on your products or services? We will extend to users of our professional products the liberty to return or exchange any portion if they are not satisfied. Perms and colors are 100% guaranteed if treated in conjunction with our professional products. Any problems encountered with our services will be corrected without charge within two weeks of your last visit to our salon. What are you doing to be eco-friendly? Although not required by state or federal regulations, we are proud to offer these commitments to you and the environment: We use the highest level of hospital and clinical protection against AIDS spores with the Pelton & Crone Autoclave System Our salon was designed and built as a one-of-a-kind, state-of-the-art facility. We utilize a power venting system separate from the heating system. It removes offensive chemical odors from our nail, styling, perm and work rooms and expels it outside the building, and the air is replenished by fresh air Our salon's hair care products used and sold to our clients meet the following standards: Non-animal tested Biodegradable Recyclable packaging All paper items, from our business cards to our paper bags, are printed on recycled paper using soybean inks instead of petroleum-based inks. Are tips included in your pricing? An 18% gratuity is applied to all spa packages and parties. All other services do not include the gratuity. Are there any restrictions I need to be aware of? No children or cell phones are permitted in the spa areas. Can I schedule a company or special event at Changes? Yes! Please see our Meetings & Parties page for complete details. What is your cancellation policy? In the event you would need to cancel or reschedule an appointment, we ask that you give us at least 24 hours notice. Otherwise, a $25 per service cancellation fee will be billed to your credit card. Have a question or concern not answered here? Please let us know

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